Stan Sinberg
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Stan has blogged for various businesses, including, a site dealing with all things customer service/customer relations. His stories have included interviews with CEOs, satire, offbeat businesses and tips for businesses on how to improve this area of their operation.
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Here are links to a couple of my favorite zendesk stories. Raise $50k to Save Coffee House

Customers Pay $50,000 to Save Local Coffee House

Smooch coffee house had received the kiss of death. Investors had just informed its owner Basquali (he goes by one name) that they couldn’t take the acrimony anymore between him and his partner/ex-girlfriend Kalalea (so does she), and had found a buyer for his three-year-old Ft. Greene, Brooklyn café, who were going to turn it [...]
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Vitaly Borker is a kind of Genius

Well, it’s safe to say that we have a winner in the field of “Worst Customer Service Story of the Year.” It’s so despicable, in fact, that when we hand out this award in ensuing years, we might name it the “Vitaly,” after the anti-hero in this tale. Vitaly Borker, a 30-something old Russian-American living [ ...]


Vitaly Borker Is Kind of a Genius


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